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SHIPPING
Please Note: We are only shipping orders within the United Kingdom at this time.
Orders placed after 17/12 will arrive after Christmas. Our warehouse will close on 24/12/21 and repopen on 4/1/22. Orders submitted after 22/12 will be shipped upon reopening.
All orders ship Monday through Friday from Mendlesham, Suffolk.
Need to cancel or make an adjustment? Let us know right away, and we'll do our best! Email info@uk.bando.com. Unfortunately we're unable to make any changes once an order is sent to our warehouse, 'cause we're working quickly to get it to your doorstep!
SHIPPING RATES - UNITED KINGDOM
Please Note: We are only shipping orders within the United Kingdom at this time.
Orders placed after 17/12 will arrive after Christmas. Our warehouse will close on 24/12/21 and repopen on 4/1/22. Orders submitted after 22/12 will be shipped upon reopening.
All orders ship Monday through Friday from Mendlesham, Suffolk.
Need to cancel or make an adjustment? Let us know right away, and we'll do our best! Email info@uk.bando.com. Unfortunately we're unable to make any changes once an order is sent to our warehouse, 'cause we're working quickly to get it to your doorstep!
SHIPPING RATES - UNITED KINGDOM
- Spend £50 or more in the United Kingdom and free shipping is all yours!
- Spend under £50 in the United Kingdom and shipping is only £6
- Calculated at checkout
- Orders shipped outside of the UK may experience delays. Additionally, customs fees and duties may be charged for orders shipped outside of the UK, and are the customer's responsibility.
- We're not responsible for carrier shipping delays.
- Customs fees and duties are the customer's responsibility.
- Carriers do not ship on weekends.
- Carriers cannot deliver to PO boxes-a valid street address is required!
RETURNS
Not diggin' your purchase? Well, we definitely don't want you to be disappointed!
To return something, please email info@uk.bando.com. All returns require authorization by a customer service representative within 30 days of the delivery date. Sorry, unauthorized returns will be refused.
Some notes!
Not diggin' your purchase? Well, we definitely don't want you to be disappointed!
To return something, please email info@uk.bando.com. All returns require authorization by a customer service representative within 30 days of the delivery date. Sorry, unauthorized returns will be refused.
Some notes!
- We don't currently cover the cost of return shipping.
- Any order discrepancies must be reported within 10 business days.
- Received a damaged product? Gah, we're sorry. Email info@uk.bando.com within 30 days.
- We're not responsible for items delivered to an incorrect address supplied by the sender-so check that info twice!
- Please handle your products with care! Damages caused by improper handling aren't our responsibility.
