SHIPPING
all orders ship monday through friday from mendlesham, suffolk.

need to cancel or make an adjustment? let us know right away, and we'll do our best! email info@uk.bando.com. unfortunately we're unable to make any changes once an order is sent to our warehouse, 'cause we're working quickly to get it to your doorstep!

SHIPPING RATES - UNITED KINGDOM
  • spend £50 or more in the United Kingdom and free shipping is all yours!
  • spend under £50 in the United Kingdom and shipping is only £6
SHIPPING RATES - REST OF EUROPE
  • calculated at checkout
some notes!
  • we're not responsible for carrier shipping delays.
  • customs fees and duties are the customer's responsibility.
  • carriers do not ship on weekends.
  • carriers cannot deliver to po boxes-a valid street address is required!
RETURNS
not diggin' your purchase? well, we definitely don't want you to be disappointed!

to return something, please email info@uk.bando.com. all returns require authorization by a customer service representative within 30 days of the delivery date. sorry, unauthorized returns will be refused.

some notes!
  • we don't currently cover the cost of return shipping.
  • any order discrepancies must be reported within 10 business days.
  • received a damaged product? gah, we're sorry. email info@uk.bando.com within 30 days.
  • we're not responsible for items delivered to an incorrect address supplied by the sender-so check that info twice!
  • please handle your products with care! damages caused by improper handling aren't our responsibility.

The Ban.do Agenda Mart

omg you need these accessories!